Generational Differences Online Training
Earn 1 hour CEU = .1 credit
Different values, experiences, styles and attitudes often create frustration and misunderstandings. Understanding the differences between generations can help us better meet the needs of the population(s) we serve and overcome conflicts within the working environment.
Upon completion of this session, participants will be able to:
- Identify the defining events, values, and characteristics of each generation
- Learn how to communicate with, provide feedback to, and motivate other generations; and build solid bridges between each generation to foster growth and knowledge.
- Implement individual and group programs.
1.What is a generation.Why learn about generations? 2.Working Together: Things to Consider as we work together 3.How to relate to colleagues from multiple generations 4.How Generations Team/How Generations Get Informed 5.Communication styles between generations
6. Programming ideas for the Baby boomer generations
Training materials will be emailed within 24 hours of purchase. This allows you to view and complete the training at any time for your convenience.